Pharmacy First
Speak to a pharmacist about seven common conditions and get advice — including certain prescription-only medicines where clinically appropriate.
- Funding
- NHS-funded
- Appointment
- 10–15 min
- Cost
- NHS-funded if eligible

About this service
Pharmacy First lets you see a pharmacist about seven common conditions without needing a GP appointment first. Your pharmacist will assess your symptoms in our private consultation room and advise on the best next step.
Where it is clinically appropriate, the pharmacist can supply treatment — including some prescription-only medicines — directly. If your symptoms need further care, we will explain what to do and signpost you to the right service.
Conditions we can help with
- Sinusitis (age 12 and over)
- Sore throat (age 5 and over)
- Earache (ages 1 to 17)
- Infected insect bites (age 1 and over)
- Impetigo (age 1 and over)
- Shingles (age 18 and over)
- Uncomplicated urinary tract infections (women aged 16 to 64)
Eligibility: Age ranges vary by condition. The pharmacist confirms whether the service is right for you. Final eligibility and treatment decisions are confirmed by the pharmacist during your consultation.
Frequently asked questions
Do I need an appointment for Pharmacy First?
Will I definitely be given medicine?
Is there a charge?
Other services
Book a service, or speak to our team
Send a booking request online in a couple of minutes, or call us during opening hours — we're always happy to help.