New Medicine Service
Free NHS support when you start a new medicine for certain long-term conditions, so you get the most from it.
- Funding
- NHS-funded
- Appointment
- 10–20 min
- Cost
- Free (NHS)
About this service
Starting a new medicine can raise questions. The New Medicine Service is a free NHS service that gives you dedicated pharmacist support in the first few weeks, so you feel confident and get the most benefit.
We will talk through how and when to take your medicine, help with any side effects or worries, and follow up with you to check how things are going.
What's included
- Free NHS support from your pharmacist
- Help with side effects and practical questions
- Follow-up check-ins in the first weeks
- Covers conditions such as asthma/COPD, diabetes, high blood pressure and anticoagulation
Eligibility: For people newly prescribed a medicine for conditions such as asthma or COPD, type 2 diabetes, high blood pressure, or to prevent blood clots. Final eligibility and treatment decisions are confirmed by the pharmacist during your consultation.
Frequently asked questions
Who is the New Medicine Service for?
Does it cost anything?
Other services
Book a service, or speak to our team
Send a booking request online in a couple of minutes, or call us during opening hours — we're always happy to help.